The most damaging sales technique in B2B tech sales isn’t a bad script — it’s pitching when you should be asking.
Traditional pitching puts buyers on the defensive. The most effective IT sales reps have learned that asking the right questions — about problems, needs, and business challenges — is what earns trust and consistently gets the close.
Most useful for IT account executives, SDRs, and sales managers who want to move away from generic pitch-based selling.